Privacy (GDPR)
Privacy
PRIVACY STATEMENT AND POLICY
Partylook / Schminkpaletti v.o.f. will endeavour to respect the privacy of any clients or online visitors. Partylook / Schminkpaletti v.o.f. does not collect any personally identifiable information unless it is provided voluntarily and knowingly by contacting us. The information supplied is only used by Partylook / Schminkpaletti v.o.f. to enable your order or enquiry to be completed. No information is sold or shared with third parties unless the person supplying the information authorises its use or it is necessary for operational purposes such as credit card transactions. At no time can we access your credit card number or similar information.
DATA WE NEED TO PROCESS YOUR ORDER
When a customer signs up for an account, no matter whether they're purchasing or not, the system will store the details they have provided within our User Manager. If the account is created by our staff, the minimum amount of data this can contain is the customer's email address, password (which is encrypted), the date they registered and the date they last visited. If the customer created the account themselves, then it will also contain the IP address and Host Name they used the last time they logged in. If the customer types in further information, such as their address and telephone number, this will also be stored on their account.
Customer accounts can be deleted at any point by us using the User Manager.
Please note: If a customer has placed an order prior to the deletion of an account their details will still remain on that order within our Order Manager. This is due to VAT regulations, which request that you keep all records of VAT transactions.
When a customer places an order, the information they enter, such as their name, email address, billing address, delivery address, telephone number, company name, and VAT number will be stored within the order. The other information that is stored is as follows:
- their IP address, its host name and its country location
- the type of device they used, such as mobile or desktop
- the date and time they ordered
- their payment method
- how much they paid
- the shipping method
- any activity on the order, such as the date and time the order was completed by your staff
- whether they are a new customer, a returning one or a guest
- the products they ordered
DATA PROTECTION ACT 1988
We comply with the Data Protection Act 1988 in all our dealings with your personal data.
USE AND COLLECTION OF PERSONAL INFORMATION
In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site to purchase goods you will need to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise to enable us to process you order.
We may use information that you provide for assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
REQUEST FOR INFORMATION
You may at any time request details of your own personal information which we hold about you as defined under the Data Protection Act 1998.
If you wish to change any information or access any information we hold about you please contact us and we will update our records accordingly.
SECURITY
Partylook / Schminkpaletti v.o.f. endeavours to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and will not be responsible for any breach of security unless this is due to our negligence or willful default.
Protecting the safety of your credit card information is important to us. Secure Sockets Layer (SSL) technology is used to protect the security of your credit card information as it is transmitted. To make sure you are accessing a secure server before you submit personal financial information, look at the top bar of your browser at the URL or location line of your browser. This should display a padlock symbol.
All online payments through the website are processed by Mollie, Paypal or bank transfer.
COOKIES
There is a technology called “cookies” which may be used by Partylook / Schminkpaletti v.o.f. to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We currently conform to the EU Cookie Law using a cookie consent tag. Once consent is given the bar will turn green and not be displayed again unless you use a different browser or clear your history.